Terms of use

These terms of use determine the procedure for using the website www.e-laimalux.lv.

1. SHIPPING

All received orders are processed on weekdays from 9.00 to 12.00. If the order is received after 12.00, it will be automatically rescheduled for processing to the next business day.

To avoid misunderstanding, please fill in the order blank carefully.

Placing an order, at the “Delivery Method” stage, you can choose the method of receiving the goods:
1. Delivery by courier to the specified address
2. Delivery to the pakomat
3. Take the goods in the SIA Laimalukss store : Rīga, Brivibas street 43.

Shipping to Latvia. Your order will be delivered 2-3 business days after receiving the payment, if shipping address is in Riga. Shipping to other cities of Latvia or to the countryside is performed in 2-4 business days.

When ordering rare items or no goods in stock, delivery time may increase. In this case, you will be informed about this and will have the opportunity to cancel the transaction.

If the product is not available at the moment (the mark is not in stock), you have the opportunity to contact the manager and clarify when this product will be available (by e-mail eveikals@goldwell.lv).

The payment is made after e-laimalux.lv administration order confirmation via banking transfer. After receiving the payment, courier service administration will contact the client to precise shipping details. It is up to client to provide proper contact information. The shipping is provided with the help of courier service. When receiving the item, please thoroughly inspect the packaging in the presence of courier. Claims on the appearance of the package will only be accepted at the time of delivery.

Payment for the order is made after confirming the order, through:

Shipping in Riga is FREE OF CHARGE, if your order sum is 40 Eur or more. If the sum is less than 40 Eur – shipping charge in Riga is 3 Eur. Shipping charge in Latvia is 5 Eur. Free for orders over 200 EUR.

Delivery to DPD Pickup points – 2.50 Eur all over Latvia.

2. REFUNDS & RETURNS

We offer 14-day return policy which begins when you receive your order.

Full product value is returned, except shipping cost. All goods should be returned in resalable, unused condition and in original undamaged package. Once items are returned and received by us, we will refund you full value of your goods in 5 days. Cost of initial shipping and return shipping are not refunded.

To return your products, please, contact us on eveikals@goldwell.lv .

3. PRIVACY POLICY

This privacy statement describes how SIA Laimalukss collects and uses the personal information you provide on our web site: e-laimalux.lv. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We collect the following personal information from you:

• Contact Information such as name, email address, mailing address, phone number
• Billing Information such as credit card number, and billing address
• Preferences Information such as product wish lists, order history, marketing preferences

As is true of most web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

• Fulfill your order
• Send you an order confirmation
• Send you requested product or service information
• Send product updates
• Respond to customer service requests
• Administer your account
• Send you a catalog
• Send you a newsletter
• Send you marketing communications
• Respond to your questions and concerns
• Improve our web site and marketing efforts
• Conduct research and analysis
• Facilitate your transactions

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at eveikals@goldwell.lv .

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information in following situations:

• as required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• if SIA Laimalukss is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
• to any other third party with your prior consent to do so.

Cookies and Other Tracking Technologies

We do use cookies on this site, also we use Google Analytics. Cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, like shopping baskets or online payment, cannot be provided. Cookies are also used to collect information about how visitors use our site.

Correcting and Updating Your Personal Information

To review, update your personal information to ensure it is accurate, or delete your account, contact us at eveikals@goldwell.lv .

Google AdWords and Remarketing

This website uses remarketing with Google AdWords and analytics to display content specific advertisements to visitors that have previously visited our site when those visitors go to other websites that have the Google Display Network implemented.

This website and other third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) to optimize, and serve ads based on visitor’s past visits to our website.

As AdWords advertisers, we are restricted from and will not perform the following actions:

• Running ads that collect Personally Identifiable Information (PII) including, but not limited to, email addresses, telephone numbers
• Creating a remarketing list or creating ad text that specifically targets users in ways that are outlined as “prohibited” in the categories below

Visitors can opt out of Google Analytics for Display Advertisers and opt out of customized Google Display Network ads by visiting the Ads Preferences Manager.

Children

Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.

Notification of Privacy Policy Changes

We may update this privacy statement to reflect changes to our information practices. If we make any significant changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Discount Coupons

The e-laimalux.lv discount coupon – is a coupon with a unique code (set of symbols) that can be used to get a discount when purchasing a product from e-laimalux.lv. Coupon discount codes are unique – each of them will allow you to receive discounts of different sizes, which apply to the entire range, or to its part, as well each coupon has a different coupon expiration date and conditions of use.

Receiving a discount coupon e-laimalux.lv
The e-laimalux.lv discount coupon can be used by everyone who has received a notification from e-laimalux.lv by e-mail, SMS, in social networks or through other marketing channels.

Using a discount coupon e-laimalux.lv
Step-by-step instructions for using the discount coupon:

1. Select the products you need on the e-laimalux.lv website and add them to the cart.
2. On the shopping cart page, after the list of your products in the box COUPON CODE, enter the discount coupon code e-laimalux.lv.
3. Click the APPLY COUPON button.
4. The coupon has been activated.
5. Continue ordering.

Contacts

SIA ”LAIMALUKSS”
Address: Brīvības iela 43, Rīga, LV-1010
Tel.: +371 29394024
e-mail: eveikals@goldwell.lv